Change isn’t inherently bad, but how it’s implemented and carried out has a huge impact on how employees react to it.

The reason this tech implementation succeeded was because the leaders considered change management from beginning to end. At ...

How does change management and a strategic pause lead to better outcomes for contact centers? Learn about readiness, results ...

Our society is experiencing an unprecedented acceleration in the pace of change across economic, regulatory and technological landscapes. Inevitably, these shifts will affect our organizations and how ...

At SNHU, we want to make sure you have the information you need to make decisions about your education and your future—no matter where you choose to go to school. That's why our informational articles ...

We speak to Thomas Bodé, chief digital transformation officer at European energy company Met Group, about delivering successful digital initiatives.

Change is hard. Whether it’s a personal change, a business transformation due to a new technology rollout, or a shift in company culture, most people tend to resist change, even when it’s beneficial.