The Canadian Radio-television and Telecommunications Commission (CRTC) is once again asking Canadians for feedback—this time ...

The CRTC is taking another step forward to help protect and empower Canadians in their dealings with Internet, cellphone and television service providers.

Frustration in the Yukon over Bell Mobility's service is continuing to build, and the premier's office is encouraging residents to file complaints with the CRTC. For months, residents have complained ...

The CRTC received 75 complaints of traffic throttling last year against Internet providers large and small, some with multiple complaints. "There are providers who have had multiple complaints, but it ...

The CRTC has approved an industry-sponsoredtelecommunications consumer complaints agency, givingcellphone and internet customers an officialway to resolve their problems with service providers. The ...

Consumer advocacy groups are demanding immediate action by the CRTC to address the flood of complaints pouring in about the new $25 basic TV packages. The Consumers' Association of Canada says it has ...

Membership in the independent consumer complaints body is mandatory for all telecoms service providers whose annual revenues exceed $10 million, and prior to Friday's decision was for a lifetime. At ...

The Canadian Radio-television and Telecommunications Commission (CRTC) has dismissed Bell’s complaint against BDU Videotron that alleged non-compliance with the digital media exemption order over ...

Hundreds of consumer complaints are pouring in about the new $25 skinny basic TV packages now on the market. As well, industry insiders tell CBC News that many cable customers are turning up their ...

Financially distressed Corus Entertainment Inc. CJR-B-T is arguing that Rogers Communications Inc. RCI-B-T has used its dominant industry position to unfairly disadvantage Corus and other independent ...

A man who says his false confession was aired by Chinese state television is accusing Canadian regulators of not taking seriously a complaint about the conduct of broadcasters whose content is ...

The number of complaints over the controversial practice of Internet service “throttling” dropped off sharply last spring, according to figures released Thursday by the CRTC. The Canadian ...