The financial services industry has gradually concluded that customer relationship management is an expensive exercise with minimal rewards, and interviews with executives at a technology conference ...

The dust jacket blurb on this book identifies editor John G. Freeland as the managing partner for Accenture's Customer Relationship Management practice. Accenture, of course, is the surviving spinoff ...

The acronym CRM, which stands for customer relationship management, is tossed around liberally, but it isn’t widely understood in a comprehensive way. CRM is often viewed primarily as data and ...

Countering the idea that Metro is purely for leisure, Microsoft has released some Metro-styled design concepts for Windows 8 versions of its Dynamics ERP and CRM software suites. Countering the idea ...

Pune, Aug. 10, 2020 (GLOBE NEWSWIRE) -- The global customer relationship management market size is projected to reach USD 113.46 billion by the end of 2027. The integration of advanced concepts such ...

At a recent roundtable of Customer Relationship Management (CRM) specialists, a journalist tabled this question: "If I'm a company that is very traditionally Asian, with a strict hierarchical ...

This week, customer relationship management solution OneCommand finalized the certified integration of its HigherGear CRM with Guest Concept’s 1st Pencil, a dealership sales presentation software ...

Atlanta, Georgia--(Newsfile Corp. - January 14, 2025) - Revenue Grid expands its AI Sales Assistants within the Revenue Grid Action Platform, introducing Intel and CRM Records Assistants. These tools ...

The product category known as Sales Force Automation (SFA) is at least three decades old, and Customer Relationship Management (CRM) has been around nearly that long. Companies have spent billions of ...

I have spent a great deal of time researching, writing about and teaching the concepts of Crew Resource Management (CRM). CRM is a very interesting process that ...