As most of you know, EMA has been actively working to research and develop best practices around the planning and deployment of the IT Infrastructure Library’s Configuration Management Database.

Having a configuration management database (CMDB) can be a huge asset. After all, it provides a holistic view of your IT environment, captures the true impact of the thousands of changes you make ...

In getting ready for a Webinar entitled “CMDB Adoption in the Real World – Just How Real is it?” – it occurred to me that several of the most significant results could be summarized in what I might ...

The Configuration Management Database (CMDB) has long served as the backbone of IT infrastructure understanding. It acts as a centralized repository of information, detailing the intricate ...

Before you let autonomous SOC agents close tickets or quarantine assets, this checklist tells you whether your EDR and asset data is solid enough to trust. It is vendor-agnostic, works with any EDR ...

The Configuration Management Database (CMDB) is well recognised as a cornerstone structure when it comes to the implementation of the Information Technology Infrastructure Library (ITIL) framework and ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

Why quality matters: Poor CMDB data leads to outages, compliance risks, and bad decisions. Accurate data supports ITSM, ITOM, security, and asset management. How to maintain: Use identification and ...