After British Airways sold more tickets than there were seats available on a plane to France, the airline chose to offload a couple in their eighties to solve the problem. The decision to turn away ...

From gate lice, to confusing queuing systems and stuffy waiting areas, boarding a flight is often a less-than-pleasant experience. But British Airways is aiming to fix this familiar headache with new ...

You’re only buying the flying: that's the deal when you book a Basic Economy ticket on British Airways. To qualify for BA’s lowest fares on domestic and European flights, you surrender the right to ...

British Airways staff were concerned about a baby’s insect bite marks, so told the family they needed a ‘fit to fly’ doctor letter (Getty/iStock) A family flying from Shanghai to London said they were ...

A family flying from Shanghai to London said they were refused boarding onto a British Airways flight after gate staff became concerned over insect bite marks on their baby. Jonathan Arthur, 34 and ...