Thanks to technology, booking travel reservations online is easy to do. There's no longer any need to hire a travel agent or wait on hold to make a reservation by phone. But it's essential to take ...

Morgan Macfarlane arrived at her hotel in Orizaba, Mexico, last May, ready to quickly drop her bags off and go get dinner. But when she tried to check in, an employee told her they weren’t fully ...

Happy Sunday afternoon from Seattle . . . Our Online Travel Update for the week ending Friday, March 7, 2025, is below. The past week was relatively quiet one, with only minor announcements by a few ...

If online travel agencies want to go to where people are booking travel, they are going to have to make the B2B game an integral part of their businesses. Otherwise, they'll be handing those potential ...

Turning a large proportion of cruise bookings from offline travel agents into online instant bookings would be a big ask. Many of Cruisebound's backers don't need the money, but they will have to ...

Enthusiasm for travel shows no signs of slowing down over the coming years and booking travel via online travel agencies (OTAs) is quickly becoming the dominate channel for consumers when making ...