The Apple Genius Bar is a technical support service offered by Apple in its retail stores. The service provides personalized technical support for Apple products such as iPhones, iPads, Macs, Apple ...

Outstanding reliability is just one of the reasons why we fall in love with our Apple products. But unfortunately, everything goes wrong from time to time. That’s why we have the Genius Bar. Did you ...

A new Apple service will let customers browse shops in person in a safe and convenient way through setting appointments, according to 9 to 5 Mac. The tech giant’s Shop with a Specialist feature will ...

In a long and detailed thread, an ex-Apple retail employee who helped launch Apple's in-store Concierge system details exactly why and how appointments made for support at in-store Genius Bars never ...

Apple recently made changes to its service scheduling process, and is now allowing users to make appointments with certified third parties and the remaining Apple Specialists for repair and support.

Apple on Tuesday updated its Apple-Store-in-your-pocket app with a few key features that make it even easier for you to spend your hard-earned cash on Apple stuff and get help from the Genius Bar.