Apple quoted me $1,475 to repair a liquid-damaged MacBook Pro. An unauthorized Apple repair shop quoted me $425 to perform the same repair. I went with the unauthorized repair shop. The repair shop ...

Apple has received a lot of criticism over the past few years not only for its keyboard designs, but for how it’s handled the repairs and warranties related to them. To address the issue, Apple has ...

Apple launched its Self Service Repair program in April last year, a move that was considered a concession to the "Right to Repair" movement, a push for legislation that would force manufacturers to ...

If you buy something from a Verge link, Vox Media may earn a commission. See our ethics statement. is a senior reviewer covering laptops and other gadgets. Monica was a writer for Tom’s Guide and ...

There's even a parody song about the problem.

Brooke Crothers writes about mobile computer systems, including laptops, tablets, smartphones: how they define the computing experience and the hardware that makes them tick. He has served as an ...

For 10 years, John Bumstead has had a small but profitable business buying old Apple laptops in bulk, refurbishing them by hand, and selling them to wholesalers or via Amazon.com for about $150.

Apple, in addition to the highest U.S. market share among computer manufacturers, is also the most reliable brand, handily beating out a group of competitors that includes Samsung, Dell, and Lenovo.

Laptops and smartphones made by Apple, Microsoft, and Google are considerably less repair-friendly than those made by competitors Asus, Dell, and Motorola, according to a new report. These findings ...