Is Amazon down? Prime Video has been affected by the outage, with users facing error code 5004 – here’s what you need to know.

Mashable reached out to Amazon to ask if the company was still delivering packages during the ongoing AWS outage on Monday, Oct. 20.

Current and former Amazon Prime members will be a part of what the Federal Trade Commission is calling a “historic” $2.5 billion settlement. The lawsuit claims Amazon enrolled millions of consumers in Prime subscriptions without their consent and knowingly made it difficult for consumers to cancel.

Thousands of users in the United States faced disruptions on Monday as Amazon Web Services (AWS) suffered a widespread outage. The issue affected multiple major platforms, including Amazon.com, Prime Video,

A major AWS outage in the US-East-1 region disrupted global services including Perplexity, Snapchat, Alexa, Ring, Roblox, Fortnite, Prime Video and other platforms that rely on Amazon Web Services.

After nearly 16 years, Amazon is ending a major Prime benefit. Beginning Oct. 1, Amazon Prime members will no longer be allowed to share free shipping benefits with others — a perk members have enjoyed for more than a decade. “Prime benefit sharing through the Prime Invitee program will end on 1 October 2025,“ Amazon announced.

Federal regulators say Amazon has agreed to pay a historic sum to resolve their allegations that its web designs manipulated millions of people into paying for Prime subscriptions, which were also purposefully hard to cancel.