in which case, if you're attached enough to them to offer on-demand remote support, perhaps you could pass newer e-waste to them? Perhaps i'm stating the obvious to you but it does seem weird to me ...

The remote access solution everyone loves to hate actually became the best fit ...

Remote Desktop Protocol is helpful for users and IT alike because it provides access to desktops and resources, and IT is responsible for making sure these sessions function properly. As a desktop ...